GLOBAL DATA PROTECTION AGREEMENT
This Data Protection Agreement (“DPA”) supplements any
existing and currently valid Reveald Terms and Conditions, Master Purchase
Agreement or other similar agreement (each “Agreement”) previously made between
Reveald, Inc. (“Reveald”) and the Customer (defined below) (collectively, the
“Parties”), if and to the extent: (i) this DPA is required under Applicable
Laws (defined below), and (ii) Reveald Processes Customer Personal Data (both
defined below). This DPA supersedes and replaces any prior data protection
agreement, or any other prior understanding or agreement, related to the
processing of Customer Personal Data in connection with the Agreement.
For avoidance of doubt, signature or other acceptance of
this DPA shall be deemed to constitute signature and acceptance of the Standard
Contractual Clauses (defined below) incorporated herein including their
Exhibits.
This Data Protection Agreement (“DPA”) supplements any
existing and currently valid Reveald Terms and Conditions, Master Purchase
Agreement or other similar agreement (each “Agreement”) previously made between
Reveald and the Customer (defined below) (collectively, the “Parties”), if and
to the extent: (i) this DPA is required under Applicable Laws (defined below),
and (ii) where Reveald Processes Customer Personal Data (both defined below).
This DPA supersedes and replaces any prior Data Protection Agreement, or any
other prior understanding or agreement, related to the processing of Customer
Personal Data in connection with the Agreement.
This DPA will become legally binding when Customer:
1. Completes the information in the signature box of this
DPA;
2. Signs the DPA in the signature box;
3. Sends the signed DPA to Reveald by email to dpa@Reveald.com; AND
4. Reveald has received the validly completed and signed DPA
via dpa@Reveald.com.
For avoidance of doubt, signature or other acceptance of
this DPA shall be deemed to constitute signature and acceptance of the Standard
Contractual Clauses incorporated herein including their Exhibits.
A Reveald countersigned DPA will be returned within the
standard general enquiry SLA.
1.1 Capitalized terms not otherwise defined herein shall
have the meaning given to them in the Agreement. Except as modified below, the
terms of the Agreement shall remain in full force and effect. Cognate terms
shall be construed to have the same meaning.
1.1.1 “Applicable
Laws” means any laws that
regulate the Processing, privacy or security of Customer Personal Data and that
are directly applicable to each respective party to this DPA in the context of
Reveald Processing Customer Personal Data;
1.1.2 “CCPA”
means the California Consumer Privacy Act of 2018 (Cal. Civil Code § 1798.100
et seq.), including, but not limited to, amendments of the CCPA or applicable
regulations promulgated by the California Privacy Protection Agency;
1.1.3 “Reveald
Affiliate” means an entity
belonging to the Reveald group of companies named in Exhibit E as a Reveald
Affiliated Subprocessor. The term “Reveald” is inclusive of the applicable
Reveald Affiliate when: (i) Applicable Laws require a direct relationship
between Reveald Affiliate and the Customer with respect to data protection
agreements, and (ii) the Reveald Affiliate Processes Customer Personal Data.
Reveald represents that it is duly and effectively authorized (or will be
subsequently ratified) to act on the Reveald Affiliate’s behalf;
1.1.3 “Customer”
means (i) the person or entity that is indicated below in the signature block,
or (ii) if there is no signature block or it is not completed, then Customer is
the person or entity that has entered into the Agreement with Reveald. Customer
also means a Customer Affiliate when: (i) Applicable Laws require a direct
relationship between Reveald and the Customer’s Affiliate with respect to data
protection agreements, (ii) Customer is duly and effectively authorized (or
subsequently ratified) to act on its Affiliate’s behalf, and (iii) Reveald
processes the Affiliate’s Customer Personal Data;
1.1.4 “Customer
Personal Data” means any Personal Data Processed by
Reveald or a Subprocessor on behalf of the Customer in the provision of the
Offerings;
1.1.5 “GDPR”
means the General Data Protection Regulation 2016/679 (“GDPR”) and any local
laws implementing or supplementing the GDPR;
1.1.6 “Onward
Transfer” means any transfer of
Customer Personal Data from Reveald to a Subprocessor;
1.1.7 “Restricted
Transfer” means any export
of Customer Personal Data by Customer to Reveald from its country of origin,
either directly or via onward transfer, to a third country in the course of
Reveald’s provision of the Offerings under the Agreement that is prohibited
under Applicable Laws, unless (a) the destination has been recognized as
providing an adequate level of data protection by competent data protection
authority, or otherwise in a legally binding way, or (b) Reveald has adopted an
appropriate, under Applicable Laws recognized, adequacy mechanism ensuring an
adequate level of data protection;
1.1.8 “Standard
Contractual Clauses” means the standard contractual clauses for
the transfer of personal data to third countries pursuant to the GDPR as to the
European Commission Implementing Decision (EU) 2021/914 of 4 June 2021, available on request from legal@reveald.com, and incorporated herein by reference; and
1.1.9 “Subprocessor”
means any contracted service provider (including any third party and Reveald
Affiliate but excluding an employee of Reveald or Reveald subcontractors unless
specified in an applicable Statement of Work) Processing Customer Personal Data
in the course of Reveald’s provisioning of the Offerings set forth in the
Agreement.
1.2 The terms, “Commission“,
“Controller“, “Data Subject“,
“Member State“, “Personal
Data“, “Personal Data
Breach“, “Processor”, “Processing”
and “Supervisory Authority” shall have the same meaning as in
the GDPR. The terms “Exporter”
and “Importer” shall have the
same meaning as in the Standard Contractual Clauses. The terms “Business,” “Business
Purpose,” “Collects,” “Consumer,”
“Contractor,” “Person,” “Personal
Information,” “Processing,” “Sell,”
“Service Provider,” “Share,”
and “Third Party” shall have
the meaning set forth in the CCPA.
1.3 The following terms in the GDPR and the CCPA are
understood and construed to have the same meaning: “Controller” and “Business,”
“Data Subject” and “Consumer,”
“Processor” and “Service Provider,”
“Person” and “Subprocessor,” and “Personal
Data” and “Personal Information.”
1.4 The word “include”
shall be construed to mean include without limitation.
2.1 The Parties acknowledge and agree that with regard to
the Processing of Customer Personal Data to comply at all times with Applicable
Laws, Customer determines the purposes and means of the Processing of Customer
Personal Data, and Reveald processes Customer Personal Data on Customer’s
behalf in providing the Offerings.
2.2 Reveald shall:
2.2.1 Process Customer Personal Data only on relevant
Customer’s documented instructions, as set out in the Agreement, this DPA,
including Customer providing instructions via configuration tools and APIs made
available by Reveald with the Offerings, and as required by Applicable Laws
(the “Documented Instructions”). Any additional or alternate instructions,
having an impact to the Offerings must be agreed upon by the Parties separately
in writing;
2.2.2 Unless prohibited by Applicable Law, Reveald shall
inform the Customer in advance if Reveald determines that: (i) Customer’s
instructions conflict with Applicable Laws; or (ii) Applicable Laws require any
Processing contrary to the Customer’s instructions;
2.2.3 shall not Sell or Share Customer Personal Data
provided to Reveald by the Customer for the Processing except where it does so
pursuant to Customer’s instructions; and
2.2.4 shall not combine the Personal Data received from or
on behalf of Customer with Personal Data Reveald has received from another
Person or has collected from Reveald’s own interaction with a Data Subject,
except where the combining of Personal Data is done in order to perform
Processing in line with Customer’s instructions, or as otherwise permitted
under Applicable Laws.
2.3 Customer shall:
2.3.1 Be responsible for complying with Applicable Laws when
making decisions and issuing instructions for the Processing of Customer
Personal Data, including securing all permissions, consents or authorizations
that may be required; and
2.3.2 Defend and indemnify Reveald, Reveald Affiliates, and
Reveald Subprocessors for any claim brought against them arising from an
allegation of Customer’s breach of this section, whether by a Data Subject or a
government authority. This provision does not diminish Customer or Data
Subject’s rights under Applicable Laws related to Reveald’s adherence to its
obligations under Applicable Laws. In the event of such a claim, the Parties
shall follow the process set forth in the Agreement and if none, then Reveald
will: (a) notify Customer of such claim, (b) permit Customer to control the
defense or settlement of such claim; provided, however, Customer shall not
settle any claim in a manner that requires Reveald to admit liability without
Reveald’s prior written consent, and (c) provide Customer with reasonable
assistance in connection with the defense or settlement of such claim, at
Customer’s cost and expense. In addition, Reveald may participate in defense of
any claim, and if Customer is already defending such claim, Reveald’s
participation will be at Reveald’s expense.
Reveald shall take reasonable steps to:
3.1 Implement appropriate security controls designed to
ensure access to Customer Personal Data is strictly limited to those
individuals who need to know/access the relevant Customer Personal Data as
reasonably necessary for the purposes outlined in this DPA, the Agreement or
required under Applicable Laws; and
3.2 Ensure all such individuals are subject to
confidentiality undertakings or professional or statutory obligations of
confidentiality.
4.1 Taking into account the state of the art, the costs of
implementation and the nature, scope, context and purposes of Processing as
well as the risk of varying likelihood and severity for the rights and freedoms
of natural persons, Reveald shall in relation to the Processing of Customer
Personal Data maintain appropriate technical and organizational measures as
specified in the Agreement and designed to ensure a level of security
appropriate to the risk, including, as appropriate, the measures referred to in
Applicable Laws.
4.2 In assessing the appropriate level of security, Reveald
shall take into account the nature of the data and the Processing activities in
assessing the risks posed by a potential Personal Data Breach.
5.1 To the extent required under Applicable Laws, Customer
authorizes Reveald to appoint (and permit each Subprocessor appointed in
accordance with this section to appoint) Subprocessors in accordance with this
section 6 and any restrictions in the Agreement.
5.2 Reveald may continue to use those Subprocessors already
engaged as of the date of this DPA specified in Exhibit E, subject to Reveald
in each case meeting the obligations set out in section 5.5.
5.3 Customer agrees to Reveald maintaining and updating its
list of Subprocessors online, for the Falcon Platform and Humio as outlined in
Exhibit E.
5.4 Reveald shall provide notice of a proposed new
Subprocessor to the Customer, at least 30 days prior to Reveald’s use of the
new Subprocessor to Process Customer Personal Data, through the applicable
Reveald Offering or platform, where Customer may elect to subscribe to such
notices. Customers may sign up for email Subprocessor notifications via their
Reveald account manager . During the notice period, Customer may object to a
change in Subprocessor in writing and Reveald may, in its sole discretion,
attempt to resolve Customer’s objection, including providing the Offerings
without use of the proposed Subprocessor. If (a) Reveald provides Customer
written notice that it will not pursue an alternative, or (b) such an
alternative cannot be made available by Reveald to Customer within 90 days of
Customer providing notice of its objection, then in either case, and
notwithstanding anything to the contrary in the Agreement or order, Customer
may terminate the Agreement or order to the extent that it relates to the
Offerings which require the use of the proposed Subprocessor.
5.5 With respect to each Subprocessor, to the extent
required under Applicable Laws, Reveald shall:
5.5.1 Before the Subprocessor first Processes Customer
Personal Data (or, where relevant, in accordance with section 5.2), carry out
adequate due diligence to ensure that the Subprocessor is capable of providing
the level of protection for Customer Personal Data required by Applicable Laws,
this DPA and the Agreement;
5.5.2 Ensure that the arrangement between Reveald and
Subprocessor is governed by a written contract which offers substantially the
same level of protection for Customer Personal Data as required by this DPA and
Applicable Laws, including Customer’s ability to protect the rights of Data
Subjects in the event Reveald is insolvent, liquidated or otherwise ceases to
exist;
5.5.3 Apply an adequacy mechanism recognized by Customer’s
Supervisory Authority as ensuring an adequate level of data protection under
Applicable Laws where Subprocessor’s Processing of Customer Personal Data
involves a Restricted Transfer;
5.5.4 Maintain copies of the agreements with Subprocessors
as Customer may request from time to time. To the extent necessary to protect
Confidential Information, Reveald may redact the copies prior to sharing with
Customer; and
5.5.5 Notify Customer of Subprocessor’s relevant failure to
comply with obligations set out by Applicable Laws and this DPA where Reveald
has received notice of such.
6.1 Customer represents and warrants to provide appropriate
transparency to any Data Subjects concerned of Reveald’s Processing of Customer
Personal Data and respond to any request filed by Data Subjects as required
under Applicable Laws.
6.2 Taking into account the nature of the Customer Personal
Data Processing, Reveald shall:
6.2.1 Not respond to the Data Subject request itself or by
Subprocessor unless required by Applicable Laws;
6.2.2 Notify Customer without undue delay if Reveald or any
Subprocessor receives a request from a Data Subject under any Applicable Laws
in respect to Customer Personal Data; and
6.2.3 Reasonably assist Customer through appropriate
technical and organizational measures to fulfill Customer’s obligation to
respond to Data Subject requests arising under Applicable Law, and where
Customer is unable to respond to Data Subject requests through the information
available by the Offerings; and, use, or disclose the Customer Personal Data
outside of the relationship between Reveald and Customer or for a purpose other
than outlined in the Agreement to the extent required by Applicable Laws.
7.1 Upon Reveald becoming aware of any Personal Data Breach
affecting Customer Personal Data, Reveald shall without undue delay, and within
the timeframes required by Applicable Laws, notify Customer of such Personal
Data Breach. To the extent known, Reveald shall provide Customer with sufficient
information to meet obligations under Applicable Laws to report or inform Data
Subjects of such Personal Data Breach.
7.2 Reveald shall cooperate with Customer and take
commercially reasonable steps to assist in the investigation, mitigation, and
remediation of such Personal Data Breach.
Taking into account the nature of the Processing and
information available to Customer in each case solely in relation to Reveald’s
Processing of Customer Personal Data, Reveald shall provide reasonable
assistance to Customer with any:
8.1 Necessary data protection impact assessments required of
Customer by Applicable Laws;
8.2 Consultation with or requests of a competent data
protection authority;
8.3 Inquiries about Reveald’s Processing of Customer
Personal Data pursuant to the Agreement and this DPA.
9.1 Processing of Customer Personal Data by Reveald shall
only take place for the duration specified in Exhibit A.
9.2 At the end of the duration specified in Exhibit A or
upon termination of the Offerings and pursuant to the Agreement:
9.2.1 Customer Personal Data will be deleted within 90 days
of the Offerings being deprovisioned unless the retention of Customer Personal
Data is required under Applicable Laws.
9.2.2 Upon Customer’s written request, Reveald shall:
9.2.2.1 Make Customer Personal Data available for return to
Customer where such a request has been made prior to deletion by reasonably
providing Customer with a means to retrieve Customer Personal Data from the
Offerings; and
9.2.2.2 Provide a written certification of deletion of
Customer Personal Data to Customer.
10.1 Subject to sections 10.2 to 10.4, Reveald shall make
available to Customer on request information necessary to demonstrate
compliance with Applicable Laws and this DPA.
10.2 To the extent required by Applicable Laws, Reveald
shall contribute to audits by Customer or an independent auditor engaged by the
Customer, that is not a competitor of Reveald, in relation to the Processing of
the Customer Personal Data.
10.3 Information and audit rights of the Customer only arise
under section 10.1 to the extent that the Agreement does not otherwise give
them information and audit rights meeting the relevant requirements of
Applicable Laws.
10.4 Notwithstanding the foregoing, Reveald may exclude
information and documentation that would reveal the identity of other Reveald
customers or information that Reveald is required to keep confidential. Any
information or records provided pursuant to this assessment process shall be
considered Reveald’s Confidential Information and subject to the
Confidentiality section of the Agreement.
11.1 Where, in the use of the Offerings or performance of
the Agreement, Customer directly, indirectly or via Onward Transfer makes a
Restricted Transfer of Customer Personal Data originating from the EEA, Israel,
Switzerland and/or the United Kingdom (“UK”) to a third country, not determined
by the European Commission, on the basis of Article 45 of the GDPR, or another
competent supervisory authority under Applicable Laws, offering an adequate
level of data protection, and where Reveald has not adopted another legally
sufficient adequacy mechanism and provided notice to the Customer, the Standard
Contractual Clauses will be incorporated into this DPA and shall apply as
follows:
11.1.1 The Parties acknowledge and agree:
11.1.1.1 Reveald will be a Data Importer acting as Processor
of Customer Personal Data (or Subprocessor, as the context below requires) to a
Restricted Transfer.
11.1.1.2 Where Customer will be a Data Exporter acting as
Controller, Module 2 (Controller to Processor) will apply to a Restricted
Transfer.
11.1.1.3 Where Customer will be a Data Exporter acting as a
Processor, Module 3 (Processor to Processor) will apply to a Restricted
Transfer. Taking into account the nature of the Processing, Customer agrees
that it is unlikely that Reveald will know the identity of Customer’s
Controllers because Reveald has no direct relationship with Customer’s
Controllers and therefore, Customer will fulfill Reveald’s obligations to
Customer’s Controllers under the Module 3 (Processor to Processor) Clauses.
11.1.1.4 Where Reveald will be Data Importer Processing
Customer Personal Data in its own discretion as Controller in the provisioning
of the Offerings agreed, e.g., for administering the Agreement, Module 1
(Controller to Controller) will apply to the relationship between Customer
(Data Exporter) and Reveald (Data Importer).
11.1.2 Clause 8.1 (Instructions). The Parties acknowledge
that Customer’s instructions may not conflict with the Offerings. Any
additional or alternate instructions, having impact to the Offerings, must be
agreed upon separately between the Parties. The following is a mutually agreed
instruction: (a) Processing of Customer Personal Data in accordance with the
Agreement and any applicable orders; (b) Processing initiated by users in their
use of the Reveald Offerings, and (c) Processing to comply with other
reasonable documented instructions provided by Customer (e.g., via email) where
such instructions are consistent with the terms of the Agreement.
11.1.3 Clause 8.5 (Duration of processing and erasure or
return of data). Customer acknowledges and expressly agrees that the process
described in Section 9 of the DPA shall govern the fulfillment of requirements
related to data erasure and return of Customer Personal Data.
11.1.4 Clause 8.9(c, d) (Audit). The Parties agree the
audits described in Clause 8.9(c, d) shall be carried out in accordance with
Section 10 of this DPA. To the extent Clause 8.9(c, d) additionally requires
Reveald’s facilities be submitted for inspection, Customer may contact Reveald
through prior written notice to request an on-site audit of the procedures relevant
to the protection of Customer Personal Data. Customer shall reimburse Reveald
for any time expended for any such on-site audit at Reveald’s then-current
professional services rates, which shall be made available to Customer upon
request. Before the commencement of any such on-site audit, Customer and
Reveald shall mutually agree upon the scope, timing, and duration of the audit
in addition to the reimbursement rate for which Customer shall be responsible.
Customer shall promptly notify Reveald with information regarding any
non-compliance discovered during the course of an audit. In order to align
efforts and to keep actions consistent, Customer shall be the relevant body
carrying out audits towards Reveald for itself and Controllers, where Customer
acts as a Processor under the instruction of a Controller Reveald has no direct
relationship with.
11.1.5 Clause 9 (Use of sub-processors). The Parties agree
to and choose option 2 (General written authorization) and specify the time
period set forth in Section 5 of this DPA while Customer further acknowledges
and agrees that Reveald may engage existing Subprocessors (Exhibit E), and new
Subprocessors as described there. Where Customer is a Processor to Customer
Personal Data, Customer agrees and warrants to be duly authorized to receive
and pass on information about Reveald’s new Subprocessor engagement to
Controllers with whom Reveald has no direct relationship, assisting Reveald to
meet its obligation under Clause 9 towards the Controllers. Customer acknowledges
that Reveald maintains an up-to-date List of Subprocessors online as outlined
in Exhibit E.
11.1.6 Clause 11(a) (Redress). The Parties agree that the
option provided shall not apply.
11.1.7 Clause 13 (Supervision). The options in Clause 13
will be selected in line with the Customer’s establishment.
11.1.8 Clause 17 (Governing law). The Parties agree to and
choose Option 2; where such law does not allow for third-party beneficiary
rights, the Parties agree that this shall be the law of the Netherlands.
11.1.9 The Exhibits A to E of this DPA substitutes the
Annexes I to III required under the Standard Contractual Clauses providing the
mandatory information under Applicable Laws.
11.1.10 Where the Restricted Transfer concerns Customer
Personal Data originating from Switzerland, in line with the Swiss Federal Data
Protection and Information Commissioner’s statement as of August, 27, 2021, the
following additional requirements shall apply to the extent the Customer
Personal Data transferred is exclusively subject to the Swiss Data Protection
Act (FADP) or to both the FADP and the GDPR: (i) The term ’member state’ must
not be interpreted in such a way as to exclude data subjects in Switzerland
from the possibility of suing for their rights in their place of habitual
residence (Switzerland) in accordance with Clause 18 (c) of these Standard
Contractual Clauses. (ii) Insofar as the data transfers underlying these
Standard Contractual Clauses are exclusively subject to the FADP, references to
the GDPR are to be understood as references to the FADP. Insofar as the data
transfers underlying these Standard Contractual Clauses are subject to both the
FADP and the GDPR, the references to the GDPR are to be understood as
references to the FADP insofar as the data transfers are subject to the FADP.
(iii) Until the revised Swiss Data Protection Act (rev. FADP) enters into
force, the provisions of these Standard Contractual Clauses and all Exhibits
also protect any Customer Personal Data to the extent that these provisions are
applicable to them under Applicable Swiss Laws.
11.1.11 Where the Restricted Transfer concerns Customer
Personal Data originating from the UK, the Standard Contractual Clauses will
apply subject to the conditions set out by the United Kingdom Information
Commissioner Office’s (“ICO”) International Data Transfer Addendum to the
Standard Contractual Clauses (“IDTA”) that shall be incorporated herein by
reference. The Parties acknowledge and agree that:
11.1.11.1 Table 1 of the IDTA: The party details and contact
information in Table 1 of the UK SCCs shall be the party details and contact
information as set out in Exhibit B of the DPA. The start date shall be the
effective date of the DPA.
11.1.11.2 Table 2 of the IDTA: the Standard Contractual
Clauses agreed in this DPA sets out the version of the EU SCCs to which this UK
Addendum is appended to, including the selected modules, clauses, optional
provisions and Appendix Information.
11.1.11.3 Table 3 of the IDTA: “Appendix Information” means
the information which must be provided for the selected modules as set out in
the Exhibit A to E of this DPA (other than the Parties), and which for this UK
Addendum is set as follows: I. Exhibit A (Description of Processing and
Transfer) II. Exhibit B (List of Parties) III. Exhibit C (Competent Supervisory
Authority) IV. Exhibit D (Technical and Organizational Measures) V. Exhibit E
(List of Sub processors, if any).
11.1.11.4 Table 4 of the IDTA: the Parties agree that
neither the Importer nor the Exporter may end the UK Addendum as set out in
Section 19.
11.2 Where the Restricted Transfer concerns Customer
Personal Data originating from Argentina, the standard contractual clauses made under Regulation No. 60-E/2016, and available on
request from legal@reveald.com , will be incorporated into this DPA by
reference and shall apply to the extent required under Applicable Laws and
where this DPA does not provide adequate safeguards. 11.3 Where the Restricted
Transfer concerns Customer Personal Data originating from another jurisdiction
requiring certain privacy safeguards, standard contractual clauses, or any
other contractual privacy provisions, not provided through this DPA, the
Standard Contractual Clauses will be incorporated into this DPA by reference
and shall apply to the extent required under Applicable Laws and where this DPA
does not provide adequate safeguards. In such case, the Standard Contractual
Clauses, shall apply as follows: (i) Any terms applicable to the GDPR must not
be interpreted in such a way as to exclude data subjects from the respective
jurisdiction from the possibility of suing for their rights in their place of
habitual residence (Switzerland) in accordance with Clause 18(c) of these
Standard Contractual Clauses. (ii) Insofar as the data transfers underlying
these Standard Contractual Clauses are exclusively subject to the Applicable
Law of the respective jurisdiction, references to the GDPR are to be understood
as references to this Applicable Law of the respective jurisdiction. Insofar as
the data transfers underlying these Standard Contractual Clauses are subject to
both the FADP and the GDPR, the references to the GDPR are to be understood as
references to the Applicable Law of the respective jurisdiction insofar as the
data transfers are subject to the Applicable Law of the respective
jurisdiction. For the avoidance of any doubt, by applying the Standard
Contractual Clauses in this event, the Parties do not intend to grant
third-party beneficiary rights to Data Subjects under the Standard Contractual
Clauses when Data Subjects concerned would not otherwise benefit from such
rights under the Applicable Laws or this DPA.
12.1 The Parties to this DPA hereby submit to the choice of
jurisdiction stipulated in the Agreement with respect to any disputes or claims
arising under this DPA, including disputes regarding its existence, validity or
termination or the consequences of its nullity. Where, in line with section 11
of this DPA the Standard Contractual Clauses apply, and it is required under
Applicable Laws, for disputes arising the governing law and jurisdiction are
stipulated in Clause 17 of the Standard Contractual Clauses. Order of
precedence
12.2 Any conflict between the terms of the Agreement and
this DPA related to the processing of Customer Personal Data are resolved in
the following order of priority: (1) the Standard Contractual Clauses (where
applicable and materially affecting the adequacy of the Restricted Transfer);
(2) this DPA; (3) the Agreement. For the avoidance of doubt, provisions in this
DPA, that merely go beyond the Standard Contractual Clauses without
contradicting them, shall remain valid. The same applies to conflicts between this
DPA and the Agreement where this DPA shall only prevail regarding the Parties’
Personal Data protection obligations.
12.3 Should any provision of this DPA be invalid or
unenforceable, then the remainder of this DPA shall remain valid and in force.
The invalid or unenforceable provision shall be either (i) amended as necessary
to ensure its validity and enforceability, while preserving the Parties’
intentions as closely as possible or, should this not be possible, (ii)
construed in a manner as if the invalid or unenforceable part had never been
contained therein. The foregoing shall also apply if this DPA contains any
omission.
12.4 Notwithstanding sections 12.2 and 12.3, the terms of
the Agreement shall remain in full force and effect.
12.5 For the avoidance of doubt, by applying the provisions
of this DPA, the Parties do not intend to grant third-party beneficiary rights
to Data Subjects under this DPA when those Data Subjects would not otherwise
benefit from such rights under the Applicable Laws. Limitation of Liability
12.6 Unless required by Applicable Laws, Customer shall
exercise any right or seek any remedy on behalf of itself, its Affiliates, and
any other Controller that Customer instructs Reveald to process Customer
Personal Data for under this DPA (collectively, the “Customer Parties”).
Customer shall exercise any such rights or seek any such remedies in a combined
manner for all Customer Parties together, rather than separately for each
entity individually. To the maximum extent allowed by Applicable Laws, the
limitations of liability and any exclusions of damages set forth in the
Agreement govern the aggregate liability for all Customer Parties’ claims
arising out of or related to this DPA, and/or the Agreement against Reveald and
any Reveald Affiliate(s). These limitations of liability and exclusions of
damages apply to all claims, whether arising under contract, tort or any other
theory of liability, and any reference to the liability of Reveald means the
aggregate liability of Reveald and all Reveald Affiliates together for claims
by Customer and all other Customer Parties.
12.7 To the extent required by Applicable Laws, (i) this
section is not intended to modify or limit the Parties’ liability for Data
Subject claims made against a Party where there is joint and several liability,
or (ii) limit either Party’s responsibility to pay penalties imposed on such
Party by a regulatory authority.
The Parties by their duly authorized representatives have
executed this DPA to be effective as of the Effective Date.
Customer |
Reveald |
By: By: Name: Name: Title: Title: Date: Date: |
By: By: Name: Name: Title: Title: Date: Date: |
Send notices to: 5 Penn Plaza, 19th Floor New York,
NY 10001, USA With a copy to: legal@reveald.com
|
This Exhibit A includes certain details of the Processing
and Restricted Transfer of Customer Personal Data as required by Article 28(3)
GDPR and the Standard Contractual Clauses.
Subject matter,
nature and duration of the Processing / transfer of Customer Personal Data
The subject matter, nature and duration of the Processing
and the transfer of the Customer Personal Data are set out in the Agreement and
this DPA, and depend on the nature and scope of the Offerings, manner of
receipt, collection, storage, use, dissemination (towards Subprocessors in line
with the Agreement and this DPA), retention and erasure of Customer Personal
Data, and Customer’s Documented Instructions.
Purpose for which
the Personal Data is Processed / transferred on behalf of the Customer
The purposes of the Processing and transfer of the Customer
Personal Data is to enable Reveald and Reveald’s Subprocessor to provision and
deliver the Offerings and perform its obligations as set forth in the
Agreement, this DPA, and Customer’s Documented Instructions or as otherwise
agreed by the Parties in mutually executed written form.
Categories of
Personal Data Processed / Transferred including sensitive Personal Data
The Customer, rather than Reveald, determines which
categories of Personal Data exist and will be disclosed to and Processed by
Reveald in the provisioning of the Offerings because (i) Customer’s
infrastructure (e.g., endpoint, virtual machine and cloud environments) is
unique in configurations and naming conventions, (ii) Reveald enables the
Customer to configure settings in the Offerings, and (iii) Customer controls
(such as via deployment, configuration, and submission) which Customer Content
is uploaded, or is collected by, the Reveald Offerings or the Reveald Tools.
Categories of Data
Subjects whose Personal Data is Processed
The Customer, rather than Reveald, determines which Data
Subjects’ Personal Data is Processed by Reveald through the Customer Content
put into, or collected by, the Reveald Offerings or the Reveald Tools.
Frequency of the
Transfer of Personal Data
Taking into account Reveald’s Customer Personal Data
Processing including the manner of receipt, collection, storage, and use of
Customer Personal Data, the frequency of the transfer of Customer Personal Data
depends on the nature and scope of the Offerings agreed to under the Agreement,
the Customer’s Documented Instructions and Reveald’s need to transfer Personal
Data for the performance of the Services. Consequently, transfers may happen on
either a continuous or one-off basis, until the termination of the Agreement.
Period for which the
Personal Data will be Retained, or Criteria Used to Determine that Period
As set out in the Agreement, this DPA and Customer’s
Documented Instructions.
Subject Matter,
Nature and Duration of the Processing with respect to Transfers to
Subprocessors
Reveald maintains an up-to-date list of Sub-processors
including name, contact details, processing and address which can be obtained
from your Reveald account manager. The Duration of the Processing of Customer
Personal Data with respect to transfers to Subprocessors is consistent with the
Agreement and this DPA.
Data Exporter |
Data Importer |
Name: Customer Address: As specified in the Agreement Contact person’s name, position and contact details: As
specified in the signature box of this DPA Activities relevant to the data transferred under these
Clauses: As specified in Exhibit A Role: Controller and/or, to the extent applicable,
Processor |
Name: Reveald Inc. Address: As specified in the Agreement Contact person’s name, position and contact details: VP of
Privacy, mailto:privacy@reveald.com
Activities relevant to the data transferred under these
Clauses: As detailed in Exhibit A to this DPA and the Agreement Role: Processor and/or, to the extent applicable,
Controller |
Where Customer makes a Restricted Transfer of Customer
Personal Data originating from the EEA, the competent Supervisory Authority
shall be determined in accordance with Clause 13 of the Standard Contractual
Clauses.
Where Customer makes a Restricted Transfer of Customer
Personal Data originating from Switzerland, and the Standard Contractual
Clauses apply, the competent supervisory authority shall be the Swiss Federal
Data Protection and Information Commissioner with respect to the Customer
Personal Data originating from Switzerland.
Where Customer makes a Restricted Transfer of Customer
Personal Data originating from the UK, and the Standard Contractual Clauses
apply, the competent supervisory authority shall be the ICO with respect to the
Customer Personal Data originating from the UK.
Where Customer makes a Restricted Transfer of Customer
Personal Data originating from another jurisdiction requiring the determination
of the competent supervisory authority under Applicable Laws, the competent
supervisory authority shall be determined by Applicable Laws.
Security Control Category |
Description |
Governance |
a. Assign to an individual or a group of individuals
appropriate roles for developing, coordinating, implementing, and managing
Reveald’s administrative, physical, and technical safeguards designed to
protect the security, confidentiality, and integrity of Personal Data b. Use of data security personnel that are sufficiently
trained, qualified, and experienced to be able to fulfill their information
security-related functions |
2. Risk Assessment |
a. Conduct periodic risk assessments designed to analyze
existing information security risks, identify potential new risks, and
evaluate the effectiveness of existing security controls b. Maintain risk assessment processes designed to evaluate
likelihood of risk occurrence and material potential impacts if risks occur c. Document formal risk assessments d. Review formal risk
assessments by appropriate managerial personnel |
3. Information Security Policies |
a. Create information security policies, approved by
management, published and communicated to all employees and relevant external
parties. b. Review policies at planned intervals or if significant
changes occur to ensure its continuing suitability, adequacy, and
effectiveness. |
4. Human Resources Security |
a. Maintain policies requiring reasonable background checks
of any new employees who will have access to Personal Data or relevant
Reveald Systems, subject to local law b. Regularly and periodically train personnel on
information security controls and policies that are relevant to their
business responsibilities and based on their roles within the organization |
5. Asset Management |
a. Maintain policies establishing data classification
based on data criticality and sensitivity b. Maintain policies establishing data retention and
secure destruction requirements c. Implement procedures to clearly identify assets and
assign ownership |
6. Access Controls |
a. Identify personnel or classes of personnel whose
business functions and responsibilities require access to Personal Data,
relevant Reveald Systems and the organization’s premises b. Maintain controls designed to limit access to Personal
Data, relevant Reveald Systems and the facilities hosting the Reveald Systems
to authorized personnel c. Review personnel access rights on a regular and
periodic basis d. Maintain physical access controls to facilities
containing Reveald Systems, including by using access cards or fobs issued to
Reveald personnel as appropriate e. Maintain policies requiring termination of physical and
electronic access to Personal Data and Reveald Systems after termination of
an employee f. Implement access controls designed to authenticate
users and limit access to Reveald Systems g. Implement policies restricting access to the data
center facilities hosting Reveald Systems to approved data center personnel
and limited and approved Reveald personnel h. Maintain dual layer access authentication processes for
Reveald employees with administrative access rights to Reveald Systems |
7. Cryptography |
a. Implement encryption key management procedures b. Encrypt sensitive data using a minimum of AES/128 bit
ciphers in transit and at rest |
8. Physical Security |
a. Require two factor controls to access office premises b. Register and escort visitors on premises a. Perform periodic network and application vulnerability
testing using dedicated qualified internal resources |
9. Operations Security |
a. Perform periodic network and application vulnerability
testing using dedicated qualified internal resources b. Contract with qualified independent 3rd parties to
perform periodic network and application penetration testing c. Implement procedures to document and remediate
vulnerabilities discovered during vulnerability and penetration tests |
10. Communications Security |
a. Maintain a secure boundary (e.g. using firewalls and
network traffic filtering) b. Require internal segmentation to isolate
critical systems from general purpose networks c. Require periodic reviews
and testing of network controls |
11. System Acquisition, Development and Maintenance |
a. Assign responsibility for system security, system
changes and maintenance b. Test, evaluate and authorize major system components
prior to implementation |
12. Supplier Relationships |
Periodically review available security assessment reports
of vendors hosting the Reveald Systems to assess their security controls and
analyze any exceptions set forth in such reports |
13. Information Security Breach Management |
a. Monitor the access, availability, capacity and
performance of the Reveald Systems, and related system logs and network
traffic using various monitoring software and services b. Maintain incident response procedures for identifying,
reporting, and acting on Security Breaches c. Perform incident response table-top exercises with
executives and representatives from across various business units d.
Implement plan to address gaps discovered during exercises e. Establish a cross-disciplinary Security Breach response
team |
14. Business Continuity Management |
a. Design business continuity with goal of 99.9% uptime
SLA b. Conduct scenario based testing annually |
15. Compliance |
Establish procedures designed to ensure all applicable
statutory, regulatory and contractual requirements are adhered to |
Reveald maintains an up-to-date list of Subprocessors which
can be obtained by request from your Reveald Account Manager.